Customer Testimonials

Rated 5 out of 5 based on 148 reviews.

Vinyl Concepts has been awarded dozens of 5 star customer testimonials from residents and HOA clients across Southern California.

It’s one thing for us to claim we deliver excellence. It’s another to hear it from our satisfied customers in their own words.

We ask our customers to review us on popular sites like Yelp and Facebook. But if you prefer to write us a review directly, fill out the form at the bottom of this page and we’ll publish it here.

  • 5 / 5

    This is the second job these folks (Vinyl Concepts – Torrance CA) have done for us and they both turned out great. The first job was a front-yard enclosure that included about 100 feet of fence and a custom gate that required some “invention” on their part. The new job is a pretty ambitious combination of Patio covers and pergola in the back yard designed to work around and incorporate two mature trees. The vinyl is excellent quality and the installation is superb (both times). In both cases, the team was able to work around “glitches” and peculiarities with our installation. The results are clean simple and elegant.
    Everyone we dealt with, from the phone receptionist through sales through engineering and planning to the installation crew was friendly, flexible and approached the whole job with a good humor that was very pleasant to deal with. The fact that the statement above characterizes both teams separated by several years makes me believe that the whole company may be like this. Edgar Papyan (sales) and Serjit (installation) deserve special mention for accommodating attitudes and attention to detail. Mike (engineering) took a basic sketch and a bunch of hand-waving conversation and turned it into a beautiful and executable design.
    The price, considering the overall quality was also excellent.

    So… my recommendation is … If you are going to put vinyl on your property and you have found these guys, you don’t need to look any farther. Give them a call. They’ll make you proud of your yard.

  • 5 / 5

    Great job! We had a privacy fence installed for our back yard and fence our corner lot. It looks great, many compliments from our neighbor’s. Staff were on time friendly and very professional, completed the job in two days.

  • 1 / 5

    Beautiful backyard fence installed for our neighbors, small problem. Your employees had to remove a small, wooden fence that divides our properties.. Your employees torn it down and tossed the wooden boards onto our back area, without any notice etc. Maybe a training session on cleanup would be helpful to your employee and also to your company’s reputation.

  • 5 / 5

    I had a privacy fence installed today, however I couldn’t wait to write this review. Ghagram (my apologies if I have spelled his name incorrectly) I was trying to write the review before I forgot the spelling. Any hoo, Ghagram arrived on time … Read More

  • 5 / 5

    Awesome job! My gate and fence are beautiful! Edgar is the man. He not only sold me on his product but helped install it too. He made sure everything was perfect and I was completely happy with their product and service. Great job everyone. Will tell everyone you are the go to for Vinyl.

  • 5 / 5

    They did a fantastic job from start to finish. Love my new gate and railings on my front porch. Everyone that I interfaced with was polite and very professional. Read More

  • 5 / 5

    My project is not complete, but wanted to give a shout out to them for being so great to work with so far. TJ is awesome and the techs that have installed have done a great job.

  • 5 / 5

    I recently had a contractor damage my front fence, and vinyl concepts was quick to respond regarding the repair work I needed done. Again, I cannot say enough about the great customer service from this company. Read More

  • 5 / 5

    I have to admit In the beginning I was unsure if I used the right company. Initially my estimator was almost an hour late, after getting an estimation I found out few days later it was done missing some measurements that now cost more. Read More

  • 5 / 5

    Great job Vinyl Concepts! My neighbor and I chose them because they are centrally located and manufacture in Torrance. They did a 64′ Adobe Gray solid fence dividing our backyard. Read More

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