Customer Testimonials

Rated 5 out of 5 based on 172 reviews.

Vinyl Concepts has been awarded dozens of 5 star customer testimonials from residents and HOA clients across Southern California.

It’s one thing for us to claim we deliver excellence. It’s another to hear it from our satisfied customers in their own words.

We ask our customers to review us on popular sites like Yelp and Facebook. But if you prefer to write us a review directly, fill out the form at the bottom of this page and we’ll publish it here.

  • 5 / 5

    We had a great experience with Vinyl Concepts. We asked them to install both house gates and some fencing. Edgar was the Project Consultant. He was great from start to finish. He designed the project, answered our questions and set up the project. Vardan was the Lead for installation and we couldn’t be more pleased with his installation.

  • 5 / 5

    Received a return phone call from Oscar today and found him extremely helpful and knowledgeable. Appreciated the excellent customer service, thank you!

  • 5 / 5

    I’ve worked with Vinyl Concepts several times over the years. I couldn’t be happier with their office and field staff. My recent interaction with Roberto, his installers Calixto and Carlos on our large gate installation was exceptional. The group is very professional and a pleasure to work with. I’d recommend using Vinyl Concepts.

  • 5 / 5

    If I could give them 100 stars I would!!! Amazing professionalism and service. Had two gates put in and they even fixed my wall that was leaning for free. Some of the best service I’ve ever received amongst any business I’ve ever dealt with!!!

  • 5 / 5

    Vinyl Concepts has constructed three gates and an amazing gazebo for me over the past few months. I was impressed by the sales rep, Patrick, who did an outstanding job and by the construction crew and office staff. They were always on time, cleaned up and finished the job in the shortest amount of time. The end products are beautiful and the prices were reasonable. I am exceedingly happy.

  • 5 / 5

    This review is for work that was performed by Vinyl Concepts at our complex on Feb 2020.
    I waited a bit in posting to see how the work is holding up and how everyone is responding to the new fences.
    We are a condo complex and we were looking to replace 8 old wooden patio fences with new vinyl ones.
    As a HOA we are required to seek out three proposals, evaluate them and choose the best one.
    Edgar from Vinyl Concepts came and bid on the project. We really liked everything he said and we loved the samples he left for us. They were very sturdy.
    Vinyl Concepts wasn’t the cheapest of the 3 offers, but we really liked their samples and felt it was worth paying a bit extra for the good material.
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  • 5 / 5

    I really enjoy the way my Vinyl Fence looks. Great improvement for my home. I’ve been having problems with the gate latch on warm days. Seems the vinyl may be expanding a bit. I called to request a service call and received a call back the next day to schedule the repair. A technician came out on the scheduled day right on time. After his evaluation of the gate problem he said that he would need to take the gate back to the shop for some adjustments and will also try to install a new latch. He said that he would be back in two or so hours. Right on time two technicians brought back my gate, all adjusted, new latch and they also included a handle to help close the gate. This company stands behind their products, responds to problems rapidly and sends great technicians that know what they are doing. I am a very satisfied customer and highly recommend this business for fencing needs. Way to go team, nice response, great crew and a happy customer.

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