Customer Testimonials
Rated 5 out of 5 based on 164 reviews.
Vinyl Concepts has been awarded dozens of 5 star customer testimonials from residents and HOA clients across Southern California.
It’s one thing for us to claim we deliver excellence. It’s another to hear it from our satisfied customers in their own words.
We ask our customers to review us on popular sites like Yelp and Facebook. But if you prefer to write us a review directly, fill out the form at the bottom of this page and we’ll publish it here.
Great job!!! Vinyl Concepts did an excellent job installing a new fence. Alec in sales and the installer, Alejandro, were perfect. I’ve already recommended the company to a neighbor. Workmanship was perfect. They even cleaned up after the job.
We are very happy and will recommend again. Thank you.
Amazing customer service! We are currently 1/2 way through a large project (fencing and patio cover) and could not be happier with the results! First, I have to give credit to Fred (Our sales person who came to do our initial estimate). We interview 10 companies and hands down Fred was the most responsive, could answer EVERY question we threw at him– he also stayed in contact with us throughout the project making sure we (the customer) were happy, and he was there to answer questions! Next, the crew who over saw and built the Patio cover: Oscar, Jesus and Lewis! The patio cover took 4 days, and they were the most professional, polite, respectful and skilled men to work with! We are thrilled with the final result; the build exceeded our expectations 🙂
I contacted 10 vinyl companies — and got 6 estimates total. Why Vinyl Concepts? It was Fred, hands down. His customer service skills, and knowledge of his product, warranty, building time frames and ability to recommend options I did not consider and ways we could save money on the project. Now that we are 1/2 thru, I will add, the crew (Oscar, Jesus and Lewis).
Vinyl Concepts is the total package as a Company!
It sure has been a pleasure to deal with the VINYL CONCEPTS team. Our project specialist, Nick Harutyunyan came out to see our project and give us a basic quote. After agreeing to have the job done we paid the deposit and than came to the site a production technician for the final measuring and the exact quote, my wife had some special requests!
About a week later they were at our home and in two days the job was done, VERY professional and polite gentleman the installers.
The office crew was also top notch, I mainly spoke to Yolanda.
We love our new Vinyl Fence (8 panels) between concrete pillars facing the street.
Thank you
Great Job, They delivered what we agreed for, came when planned, finished in less than two days. I will hire them for my next job, and I strongly recommend them.
My wife and I couldn’t be happier with our replacement patio covers. It was a challenging job to replicate the herring bone pattern covers, solve a roof drainage problem over the French doors, and structurally resolve the attachment to the house without an extra column. The maple colored material was the perfect earth tone to complement our house. The entire process from design through installation was professional and user friendly. We are thinking about another project and know who we are going to call.
We love our new patio cover and thank Vinyl Concepts for working with us on the design and then building it with craftsman quality that reflects their attention to detail. Oscar and the team were very helpful to customize the design details and integrate the new patio cover with the existing structure. A wonderful makeover for our family use and enjoyment! Vinyl Concepts was a pleasure to work with!
We purchased two new gates from this company. Excellent products and the customer service is excellent. Very pleased with purchase and would recommend highly.
Ernest & Margaret Canning, Thousand Oaks, CA
Vinyl Concepts did great job. I am very pleased with the small privacy fence they constructed. Everyone I worked with was very friendly and helpful. I highly recommend this company!
Vinyl Concepts has constructed three gates and an amazing gazebo for me over the past few months. I was impressed by the sales rep, Patrick, who did an outstanding job and by the construction crew and office staff. They were always on time, cleaned up and finished the job in the shortest amount of time. The end products are beautiful and the prices were reasonable. I am exceedingly happy.
This review is for work that was performed by Vinyl Concepts at our complex on Feb 2020.
I waited a bit in posting to see how the work is holding up and how everyone is responding to the new fences.
We are a condo complex and we were looking to replace 8 old wooden patio fences with new vinyl ones.
As a HOA we are required to seek out three proposals, evaluate them and choose the best one.
Edgar from Vinyl Concepts came and bid on the project. We really liked everything he said and we loved the samples he left for us. They were very sturdy.
Vinyl Concepts wasn’t the cheapest of the 3 offers, but we really liked their samples and felt it was worth paying a bit extra for the good material.
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