Customer Testimonials
Rated 5 out of 5 based on 172 reviews.
Vinyl Concepts has been awarded dozens of 5 star customer testimonials from residents and HOA clients across Southern California.
It’s one thing for us to claim we deliver excellence. It’s another to hear it from our satisfied customers in their own words.
We ask our customers to review us on popular sites like Yelp and Facebook. But if you prefer to write us a review directly, fill out the form at the bottom of this page and we’ll publish it here.
Greg F (Redondo Beach) says:
We had a perfect experience with Vinyl Concepts!
It started with Edgar, coming out to survey & explain with visual samples what they would be doing for our perimeter fence replacement on our lot. We had our old rotten wooden fence replaced in December 2020, with over 300’+ of new vinyl fencing installed with 4-gates, Martin & his crew were very organized and the tear down & install went very smoothly. They cleaned up at the end of everyday they were on site, their product & work is top notch! We are very happy with our new fencing!! Thank you Vinyl Concepts.
When I think back upon our decision (as member President of SVH-H.O.A. BOD) to replace our aged, wooden trash enclosure gates with Vinyl Concepts beautiful and functional gating system, I realize that quite possibly, our going to fire-proof vinyl, and having disposed of aged wood, may have helped keep the Thomas fire from catching our buildings on fire. Most of our trash enclosures are adjacent to lower level balconies on our property.
Fortunately, our buildings were some of the few that did not burn to the ground during the Thomas Fire like those surrounding our property.
Vinyl Concept’s crew did an outstanding job on their installations. Every gate system remains perfectly functional, beautiful, and we have not had one single problem – and that’s after trash bins having been inadvertently banged against the gates by disposal workers, landscape crews, owners, & contractors doing remodel work.
Mr. Stull’s crews from his company were great to work with and their efficiency with the numerous installations went beyond perfect. Our only regret is we should have said something long ago complimenting Vinyl Concepts on their craftsmanship and excellent product. I guess, better late than never. Thank you Vinyl Concepts.
So far just estimate done. Very happy with Dan.
Super happy with fence install. Installation guys were very nice and hard working. Sales guy was excellent too. The only issue I have is that they are so busy that it took longer than I would of liked to get install complete. I guess that’s a good thing because if they sucked they wouldn’t be busy. Thanks Vinyl Concepts
Honestly, from start to finish, one of the best experiences I’ve had with a project (and there have been many!). Edgar is the ultimate professional, a kind human being, and he is on top of every single detail from quote to installation. He gave me excellent suggestions on other trades to remove our existing fence and overgrowth. The installation team (Vartan, Will, Francisco), headed by Serge, did a fantastic job. Read more.
We greatly appreciate the clean, efficient installation work they did. We also appreciated Vardan, stopping to ask us questions and make suggestions for our lock placement, before installing it and Gilbert’s input to make sure our gate swung open flush.
If I was just reviewing the quality of the work, the review would have been 5 stars. However, this company’s customer service left me scratching my head. Read More
Repair: The wind had done a job on my gate this past winter. I called Roxanne at Vinyl Concepts. She sent Sergi out to do an estimate and he was a gentleman and offered me several paths I could take to manage the cost. He also had suggestions. The guys who came out were masked, timely and gentlemen. They consulted me and sought my approval and again had wonderful suggestions.
All Vinyl Concepts staff were friendly, always on time and ahead of time if I was available. Very efficient at their skill. Having to use new product on old foundations can’t be easy. They cleaned yard up nicely. The results look great!!!!
First of all let me say that this company does excellent work. Edgar came out and went over the complete process step-by-step he gave us an accurate time frame when the job would be complete. The workers that came out were very neat and extremely professional. The total work was completed in approximately five hours.