Customer Testimonials
Rated 5 out of 5 based on 159 reviews.
Vinyl Concepts has been awarded dozens of 5 star customer testimonials from residents and HOA clients across Southern California.
It’s one thing for us to claim we deliver excellence. It’s another to hear it from our satisfied customers in their own words.
We ask our customers to review us on popular sites like Yelp and Facebook. But if you prefer to write us a review directly, fill out the form at the bottom of this page and we’ll publish it here.
We love our new patio cover and thank Vinyl Concepts for working with us on the design and then building it with craftsman quality that reflects their attention to detail. Oscar and the team were very helpful to customize the design details and integrate the new patio cover with the existing structure. A wonderful makeover for our family use and enjoyment! Vinyl Concepts was a pleasure to work with!
We purchased two new gates from this company. Excellent products and the customer service is excellent. Very pleased with purchase and would recommend highly.
Ernest & Margaret Canning, Thousand Oaks, CA
Vinyl Concepts did great job. I am very pleased with the small privacy fence they constructed. Everyone I worked with was very friendly and helpful. I highly recommend this company!
Vinyl Concepts has constructed three gates and an amazing gazebo for me over the past few months. I was impressed by the sales rep, Patrick, who did an outstanding job and by the construction crew and office staff. They were always on time, cleaned up and finished the job in the shortest amount of time. The end products are beautiful and the prices were reasonable. I am exceedingly happy.
This review is for work that was performed by Vinyl Concepts at our complex on Feb 2020.
I waited a bit in posting to see how the work is holding up and how everyone is responding to the new fences.
We are a condo complex and we were looking to replace 8 old wooden patio fences with new vinyl ones.
As a HOA we are required to seek out three proposals, evaluate them and choose the best one.
Edgar from Vinyl Concepts came and bid on the project. We really liked everything he said and we loved the samples he left for us. They were very sturdy.
Vinyl Concepts wasn’t the cheapest of the 3 offers, but we really liked their samples and felt it was worth paying a bit extra for the good material.
Read More
Ask for Roberto Bucio to come out and give you an estimate! He is kind, professional, knowledgeable and responsive. I am very glad I made the call to Vinyl Concepts!
I really enjoy the way my Vinyl Fence looks. Great improvement for my home. I’ve been having problems with the gate latch on warm days. Seems the vinyl may be expanding a bit. I called to request a service call and received a call back the next day to schedule the repair. A technician came out on the scheduled day right on time. After his evaluation of the gate problem he said that he would need to take the gate back to the shop for some adjustments and will also try to install a new latch. He said that he would be back in two or so hours. Right on time two technicians brought back my gate, all adjusted, new latch and they also included a handle to help close the gate. This company stands behind their products, responds to problems rapidly and sends great technicians that know what they are doing. I am a very satisfied customer and highly recommend this business for fencing needs. Way to go team, nice response, great crew and a happy customer.
I was researching and looking everywhere to get a quality vinyl privacy fence and gate for my home. Edgar came out and was extremely personable and helpful. He listened to what I wanted, gave experienced advice, and made suggestions so I could stay within my budget but still get what I wanted. If you truly want to work with someone who knows their trade and isn’t trying to swindle you, ask for Edgar. I had had MANY estimates for companies come by and this one stood out above all of them.
Read More
I wanted a privacy fence that would withstand the winds. From the beginning they were very friendly.
Dave was my consultant and he was very friendly. He helped me with recommendations and even helped me save money.
When the workers started installing they explained it and they worked non stop.
I would recommend this place.
If I get more installed I’m definitely calling them back.
Vinyl Concepts is a great company! The quality is second to none! While you might pay a bit more – honestly you get what you pay for… You will not be unhappy.